Returns & Exchanges
At The Furniture Warehouse, we want you to love your home, which is why we offer a 30-day return window on most items to ensure your complete satisfaction. If a piece doesn't fit your space or style, our streamlined process makes returning or exchanging your furniture simple and stress-free.
Initiate Your Request
Log into your account portal or contact our customer care team with your order number to begin the return authorization process.
Prepare for Pickup
Ensure the furniture is disassembled and placed back in its original packaging; for large freight items, our team will schedule a professional curbside collection.
Quality Inspection
Once the item arrives back at our warehouse, our technicians will inspect it to ensure it is in original, like-new condition.
Receive Your Refund
After a successful inspection, we will issue a full refund to your original payment method, minus any applicable restocking or shipping fees, within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing