Frequently Asked Questions

Everything you need to know about furnishing your home with us.

What are your standard delivery times for large furniture items?

Standard delivery typically takes 7 to 14 business days. For larger items like sofas and dining sets, our white-glove delivery team will contact you to schedule a specific arrival window.

Do you offer assembly services for your products?

Yes, we offer professional assembly services for an additional fee. You can select 'White Glove Delivery & Assembly' at checkout to have our experts set up your furniture in the room of your choice.

What is your return policy if I am not satisfied with my purchase?

We offer a 30-day return policy on most items. Products must be in their original condition and packaging. Please note that a restocking fee and return shipping costs may apply.

Does my furniture come with a warranty?

All products from The Furniture Warehouse come with a standard 1-year manufacturer's warranty covering structural defects. Extended protection plans are also available for purchase.

Can I request fabric swatches before placing an order?

Absolutely! We offer free fabric swatches for our upholstered collections to help you ensure the color and texture perfectly match your home decor.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm to help you pay for your purchase over time.